Customer Reviews
“Thandi, yes it does look good. Thank you for a job well done! Will definitely make use of your services again!”
- Christelle (06/2024)
"Your ladies have been super kind to me and their service has been top notch. The ladies at Nicolway were so kind and even let me pay for a bra that I can collect in Brooklyn. I have rang the Brooklyn store to confirm I will collect on Thursday. Your staff have been so helpful."
- Anne-Marie (03/2024)
"Buying a swimming costume can be an ordeal. Not at Barclay & Clegg. The staff helping seem to know the style and sizes that work for you. They are so friendly and helpful and make you feel so at ease. I left very happy with my purchases"
- Tamar (10/2023)
“A special THANK YOU to your staff member, Buhle! She is an absolute star, super efficient and so helpful.”
– Lorraine (03/2024)
"Thank you for the informing newsletter. I recently bought 4 bras at the Brooklyn shop. I am so happy and wish to let you know that I am proud of my bust now and love all the underwear I bought. Thanks to your accurate fitting!!"
- Jessie W (03/2023)
"I have already received the bras. Thank you very much for such efficient service ☺️ The bras are lovely."
- Rosalind D (03/2023)
“As your customer I would like to express my appreciation for accommodating some of us who struggle to get big size bras , but finally I got 2 bras from your Brooklyn store and they fit perfectly and comfortable too.”
– Portia (01/2023)
“What an amazing experience at your Brooklyn store, where Eunice assisted both myself and my daughter this morning. She demonstrated absolute professionalism and made us feel like true super star ladies! Please convey our gratitude towards her and let her know that she is truly an asset to the business. Thank you also for your guidance in getting our request fulfilled. All the best for 2023 and keep up the great work!”
– Karen (12/2022)
“Every time I visit your Nicolway store, I am blown away by the fantastic service. Thandi is an absolute pro at her job. She always instantly knows which styles will suit my needs. The fittings have time and time again been very efficient - each item brought to me to try on always fit comfortably and look great. Thank you!”
– Lene (12/2022)
"Thank you so much for your prompt reply - I appreciate it. I'll go and have a look at Nicolway and hopefully will find something! Your online site is lovely - it had exactly what I was looking for but I just need to try on before buying. Thanks again for your advice."
- Anne (12/2022)
"Wow Maureen that was efficient!🥇 Bra arrived before 8:30am and it's fabulous, thanks so much. I'm going to enjoy wearing a French bra for a change😂"
- Lindy (12/2022)
"I bought my bra last month at Brooklyn Mall.. It's the most comfortable beautiful bra ever..and the service is fantastic"
- Metse 10/2022
"Thanks so much for the bra Maureen. Certainly worth the wait!! Life changing in fact!!! Thanks for your great service. I will definitely be back."
- Rose 10/2022
"Excellent service and friendly staff. Would definitely recommend them"
- Debbie 10/2022
"I would like to thank you for all your help with the medical aid claim for my prosthesis. I feel like a new person."
- Thato 08/2022
"Excellent and quick delivery to Hluhluwe when I ordered on your online store, thank you."
- Mavis 08/2022
“Just to write to you that I got excellent treatment and service by your team in the Nicolway Bryanston shop."
– Charlotte (08/2022)
"Thanks for the quick delivery of my online order, I got it the very next day."
- Patricia 07/2022
“Nicolway Staff so professional and special thanks to Busi for her help and gentleness yesterday! All credit to Maureen Esterhuysen for such a beautiful shop – and her kindness always!”
– Gail (05/2022)
“I visited the Barclay & Clegg Nicolway today. I was so impressed by Lesego’s fantastic service and wonderful attitude. She made me feel so comfortable through the whole process of selecting a bra (a daunting task for me since I only wear sports bras and have done so for so many years). This was the complete opposite of the service I had received earlier that day at a lingerie store in Fourways Mall. Now I know where to go and who to recommend when looking for a new bra! Thank you!”
– Jess (11/2021)
“I just want to say a MASSIVE thank you to Thandi from the Nicolway branch. I have struggled for years to find bras as I have a large bust, but the first time I walked into the store, Thandi knew exactly what bra would work for me and helped me with such a smile. Thank you Thandi! You have truly changed my bra shopping experience forever and I will only buy my bras from you in the future. Thank you!”
– Jennifer (11/2021)
“I was super impressed with the service I received from your shop assistance at the Nicolway branch yesterday. Thandi was really helpful in finding the right prosthesis and suitable underwear. You can be proud of your staff.”
– Elsabe (10/2021)
“If you like ‘best fit’ this is the place!”
– Dina (09/2021)
“Weereens baie dankie vir julle baie proffesionele hulp en naverkoopdiens. My ander bra’s pas en lyk ook nou sommer almal beter aan my lyf danksy jou passing-advies.”
– Cecilia (09/2021)
“Thank you for the excellent service. I am so happy, and thank you for the gift.”
– Antoinette (09/2021)
“I ordered my very first bra from you this past weekend and received it yesterday. Excellent customer service…many thanks!”
– Cecilia (09/2021)
“Just want to say thank you. At 34 I finally found a bra that makes me feel wonderful. I have worn uncomfortable sports bras to handle my large chest, but those days are over!! Thank you.”
– Elizabeth (08/2021)
“Best service best of all service with a great smile. Thank you so much🌸”
– Lucille (07/2021)
“Just received the bra that I ordered online on 4 April. Thank you for quick and efficient service!”
– Liesl (04/2021)
“Thanks! I will be sure to go back. Wonderful, efficient and friendly staff and service”
– Dawn (12/2020)
“I was in the Nicolway shop today and received service from Thandi that was both very efficient and very charming. She knows the stock, seems to know bodies and could assess what I needed when I was looking for both a bathing costume and a bra. She also understood that I was looking for more affordable options and didn’t try to press the most expensive costume on me.
It was a pleasure to be given goods that were the right size, just because she could look at me and know what would fit. It made my shopping expedition a pleasure rather than an ordeal.
Thandi is an asset to your store.”
– Josephine (10/2020)
“Firstly, a big thank you for the super speedy delivery. The bras are perfect.
Secondly, thank you so very much for the linen spray. A really lovely fragrance and very much appreciated.”
– Susan (08/2020)
“Thank you so much Maureen!
She received the parcel this morning. It was a huge surprise to her, and she is impressed with the quality product (I have 4 camisoles myself, they are lovely.)
We appreciate the quick and professional service and special effort. A special thanks for the extra gift and card. It is perfect!
Stay safe.”
– Mariana (07/2020)
“Hi Maureen thanks parcel received. Thanks for all the trouble and kindness.”
– S.V
“Thank you so much for this voucher and for your wonderful service.”
– Faith (07/2020)
“Great customer care (❤)”
– Lulonke (06/2020)
“Professional and efficient staff. Got the correct fitting. Thank you for excellent service!”
– Susan (02/2020)
“Thank you very much to Chrispa who has assisted me this morning with a fitting – I can definitely recommend her (friendly, compassionate and professional service).”
– Hanlie
“First I want to say thank you very much! I was very excited when I discovered this amazing lingerie shop, I had already given up on looking sexy inside. I am a big lady aged 42 I never thought I would ever get bra’s that would be able to hold my big breasts, thanks B&C.”
– Beatrice
“I’d just like to share with you that I think Thandi is amazing and well worth my taking the time to tell you so. Her approach, service, professionalism, empathy and sincere interest in assisting me were all most refreshing and appreciated”
– Charmaine
“Beautiful home like environment (at the Barclay & Clegg Lifestyle Centre) where you can relax and fit bra’ and underwear. Professional staff to assist with your prosthesis and bra’s. Enjoy a cup of coffee while fitting. A large variety of bathing suits.”
– Heather (02/2020)
“I have received my order this morning, and I must say I feel like a Princess (even though I am more the age of a Queen). The quality of your lingerie is luxurious, to say the least! Then on top of that you also included something for me, no wonder that you are opening another shop in circumstances like we are having at present. You have a customer for life, and next time we are in Pretoria I will come to your store. In the meantime, I say thank you for having an online service, and I wish you and your staff good wishes for the future!! Thank you once again for excellent products and service to match it !!”
– Joan (10/2019)
“I am wearing them (Janira leggings) today. Looking fierce I might add. Thank you very much.”
– Tsaliko (08/2019)
“Thanks again for the great service!”
– Yasmina (08/2019)
“Thank you very very much! I received the parcel! Thank you for excellent service! ”
– Hannie (07/2019)
“I am happy with my purchase and your level of service.”
– Lafras (07/2019)
“I received excellent personal service. High quality lingerie as well as sports wear and ladies casual wear. I had excellent treatment at the (Zuperia) spa..had a hot stone full body massage. Excellent therapist. What a relaxing treatment/experience. Will definitely be back soon!”
– Stephnie (07/2019)
“Customer service is the best, visit them and see it yourself.”
– Thandiwe
“Wow !!! thank you so much. Amazing response and follow up.
You guys rock :)”
– Arlene (06/2019)
“Received, thank you. Beautiful and comfortable.”
– Chris (06/2019)
“Barclay & Clegg in Albert Street, Waterkloof. Susan and Chrispa will be at your assistance… Private, professional and knowledgeable.”
– Lana
“Afternoon Maureen,
Thank you so very much – I am amazed and so impressed at your superb service, and the huge effort you made for one little customer living on a farm in the sticks.
I collected the parcel in Lydenburg this morning and could hardly wait to get home and have a look at what I’d only seen pictures of on the website. I am very happy with all three, and I’ve tried them on – they all fit very comfortably. I think that the 32FF is a much better fit than the 30GG, but I will have to wear them for a day to be sure. With the previous bras from Liza Clifford, I still get painful red welts around my chest after a day wearing all the 30GG. So, I am very happy with Louise’s fitting / measuring and very glad that I went into your Brooklyn shop before you ordered the bras.
I will phone Louise this afternoon.
I would definitely like to get some more Janira panties later in the year. We are more often in Fourways than Pretoria and I think you have a shop there as well, but it will depend on where we will be.
Was Paris / Seine river flooding when you were there? – wouldn’t Cape Town love some of that rain?
Once again thank you very very much, I am so pleased and happy with the bras and panties.
Wishing you all the very best.
Regards”
– Sue
“Thanks I have received my online order. Both sizes are correct, so I’m looking forward to wearing them. I now have 5 Janira undies!”
– Sue (04/2019)
“My teenage daughter hates shopping for a bra. She has a very small frame and large bust and not very confident as she gets teased a lot. I went to your shop in Brooklyn after her physio recommended the store, and I am extremely impressed. I was assisted by Louise and Ellen, and they took their time to help find a perfect bra for my daughter. I saw tears of joy from my daughter as she found a bra that minimised her J cup size and which also gave her the right support. They also have a lady that assisted us with tailoring – how amazing is that! I’m super impressed and they have restored my daughter’s confidence. Thank you Ladies.”
– Thelma